What to do if video freezes while watching TV

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by Gagan
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If video freezes while you are watching TV, this could be caused by a number of issues related to your cable provider, streaming provider or internet connection. We recommend that you try these steps:

  • Try to wait to see if the issue resolves on it's own
  • Try to reboot your device or set top box where the issue is seen
  • Try to reboot Caavo

If the problem persists, or you are seeing the issue repeatedly, please contact Caavo customer support.

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