What to do if video freezes while watching TV

by Gagan

If video freezes while you are watching TV, this could be caused by a number of issues related to your cable provider, streaming provider or internet connection. We recommend that you try these steps:

  • Try to wait to see if the issue resolves on it's own
  • Try to reboot your device or set top box where the issue is seen
  • Try to reboot Caavo

If the problem persists, or you are seeing the issue repeatedly, please contact Caavo customer support.


Please sign in to leave a comment.