Helpful Terms


Caavo Account - A Caavo Account is the heart of your personalized TV experience with Control Center. Your Caavo Account enables you to link multiple Control Center devices, along with our mobile app to seamlessly integrate your custom experience across platforms. You can create and manage your Caavo Account by visiting Here you can manage devices associated to your account, adjust service plans, and edit your profile settings.  This is also where you will select what applications (netflix, hulu, etc) that you use with your entertainment system.
Control Center - Control Center is a new generation of entertainment assistant that simplifies and streamlines all of your content into a single, elegant voice controlled experience. Just say what you want to watch and let Control Center do the rest. It automatically knows which device to use, searches all your apps, finds what you want, and plays it.
Caavo Interface - These are the screens generated by Control Center (i.e. not the shows/content) that provide information, menus, settings, etc.  
Service Plan - Control Center Service Plans enables features such as universal search, voice control, content deep linking, voice assistant control, and more.  Each Control Center needs its own Service Plan to enable full functionality.  Service plans are managed in your Caavo account.  Each new control center comes with a free 45 day service plan.
Spotlight Cables - High quality HDMI cables with blinking LED lights on either end designed to help you easily find the matching ends of your HDMI connections. These cables are HDMI 2.0 rated and 4K/HDR capable.
Caavo TV & Movie Guides iOS App - With this app linked to your Caavo Account, you can search (voice) for shows and even play them on your iPhone.
Caavo Cache - Caavo Cache is similar to your watch history that you’ve seen in some of your streaming apps, except Control Center puts them all in one convenient spot. You can find Caavo Cache by pressing the CAAVO button on your Control Center remote, selecting Watch, then you will see the option to choose Caavo Cache.
Crowd Surfing - A platform that empowers entertainment fans to create and share content recommendations around differing interests, themes or moods.
For Your Consideration - Curated content lists that can be found in the Watch tab.  These feature editorial recommendations and lists hand-picked by tastemakers, plus dynamic content suggestions including trending shows and movies and recently added content.
My Lists - Lists created by you.  Your own universal playlists combining TV shows and movies across all your connected services, including live TV and streaming. Add any show, series or movie to 'My Lists', name your list and share it with the Caavo community (or keep it private if you prefer).
4K - (aka 4K resolution) refers to a horizontal screen display resolution in the order of 4,000 pixels. The more video pixels in a defined area, the better the picture resolution. There are several different 4K resolutions however the dominant standard in consumer electronics is '4K UHD' which is 3840 × 2160 pixels.
Alexa Skills - Alexa enabled devices have a set of built-in capabilities, referred to as 'skills'. Adding a 'skill' to Alexa is how you teach it new things.  Adding the 'Caavo Skill' to Alexa teaches it how to interact with Control Center.  
Apps/Services - These are the providers of streaming content/shows.  Apps are software programs that reside on a source device (hardware) that stream content/shows via the internet.  Netflix, Hulu, PrimeTV are all apps/services that are found on source devices like Roku and AppleTV. 
ARC - Acronym for Audio Return Channel. This protocol offers two-way communication between devices over a single HDMI connection. Essentially, the HDMI ARC port lets you use HDMI as both an input and an audio output at the same time.  Not all ports support ARC.  Typically the HDMI ports that support ARC are marked accordingly on a device. ARC ports do not support advanced audio formats like Dolby Atmos.
AV - Acronym for Audio / Video 
AVR - Acronym for Audio / Video Receiver.  An AVR typically receives audio and video signals from a number of sources (via HDMI connections) and processes them to drive speakers (surround sound) and also outputs a video signal to a TV (from a selected input source).
Bluetooth (aka BT) - a wireless technology standard for exchanging data over short distances (<30 ft). The Caavo Remote uses bluetooth to communicate with Control Center. 
CEC - Acronym for Consumer Electronics Control. A feature of HDMI designed to allow users to send commands and control devices connected through HDMI by using only one remote control. For example, by using the remote control of a television set to control a set-top box and/or DVD player. CEC also allows for individual CEC-enabled devices to command and control each other without user intervention.  
Companion Apps - (AKA Caavo Companion Apps) are pieces of software that must be downloaded onto devices to enable communication with the Caavo Control Center.  Devices needing the Caavo Companion App are:  Amazon FireTV models, Nvidia Shield, and AppleTV. 
Content - Shows & videos that you want to watch on your TV.
Deep Linking - refers to the Control Center's ability to connect all the way to the content (show) within an App/Service on a device. This involves Control Center intelligently interacting with the hardware device (i.e. Roku), the apps (i.e. Netflix) running on the device, and the shows available on those apps.
Devices -  These are all the hardware components of your home entertainment system.
Dolby Digital - Longstanding format for surround sound audio.  

Dolby Atmos - A surround sound technology created by Dolby.  It is an advanced audio format that improves upon multi-channel soundtracks of video content by producing sound effects above the listener's head to achieve a more 3-dimensional effect.  ARC does not currently support Dolby Atmos so connections must be made via HDMI (non ARC ports).

Dolby TrueHD - A 7.1 channel audio format that is truly lossless. This means that the audio signal you hear is uncompressed and is 100% identical to the master audio recording.

Dolby Vision - Dolby Vision is Dolby's proprietary HDR technology, it’s mostly used in movies.

DTS-HD Master Audio - A high definition audio format that supports 7.1 channel surround sound. It delivers lossless (uncompressed) audio that is 100% identical to the master audio recording.

DTS:X - A surround sound technology that competes against Dolby's Atmos.  DTS:X also requires the use of additional speakers for a more 3-dimensional effect.  
DVR - Digital Video Recorder.  DVRs are often included within your set-top boxes from your AV provider.  DVRs are used to digitally record shows for playback later.    

eARC - Acronym for Enhanced Audio Return Channel.  This is an updated version of the current HDMI ARC, and is a feature of the new HDMI 2.1 standard. It functions just like the former ARC feature but will also support uncompressed advanced audio formats (Dolby Atmos, DTS:X, DTS-HD Master Audio, etc).

Factory Reset - Factory Reset puts Control Center back into a pristine state where it is ready to go through the setup process.  The process erases all configuration data (Devices, Watchlists, IR codes, Network settings, etc).    
Google Actions - Google Assistant  enabled devices have a set of built-in capabilities, referred to as 'action'. Adding an 'action' to Google Assistant is how you teach it new things.  Adding the 'Caavo  Action' to Google Assistant teaches it how to interact with Control Center.   
HDCP - High-bandwidth Digital Content Protection: a form of digital copy protection to prevent copying of digital audio & video content.

HDMI - Acronym for High-Definition Multimedia Interface. A proprietary audio/video interface for transmitting uncompressed digital video data and compressed or uncompressed digital audio data. HDMI is the format supported by most HDTVs and related devices like DVD and Blu-ray players, cable boxes, and most video game systems.  Control Center only support HDMI devices.

HDR - Acronym for High Dynamic Range. HDR allows for deeper blacks and brighter whites which adds more contrast and depth to video content.  

HLG - Acronym Hybrid Log- Gamma, which is an HDR standard developed by the BBC and NHK. HLG is supported by HDMI 2.0b, HVEC, VP9, H.264/MPEG-4 AVC. Services like BBC iplayer, Freeview play, Youtube and DirecTV support HLG.

IDTV - Acronym for Integrated Digital Television. This is a specific type of TV that has a digital tuner (either built-in or via an add-on card). The TV can then decode digital television like a set-top box.

IP Address - IP is an acronym for Internet Protocol which is the technology (language) used on the public internet as well as home networks.  An IP Address is a identifier provided by your router to all devices connected to it (wired or wireless).  This identifier is used by the router to send/receive network messages to/from that device.  A device's IP address may change over time since it is assigned to the device only when it tries to access a network.  

IR (aka infrared) - Acronym for infrared radiation which refers to the spectrum of non-visible light that is used often to communicate between consumer electronic devices. Most device's remote controls use this technology to send digitally-coded pulses of IR to control functions such as power, volume, channels, playback or other features.  

IR Blaster (aka IR Emitter, aka IR Controller) - IR blasters extend the range of the IR (infrared) control signals.  IR blasters include the emitter at the end of a cable so you can place the emitter in front of the device to be controlled (since IR needs direct line-of-sight to operate properly). 
MAC Address - The MAC address is a hardware identification address that is assigned to the hardware during production.  It is used to identify the physical hardware on a network and never changes.  
Network - this refers to your home network that provides access to the internet.  Access to your home network is required for Control Center to function.  Access can be wired or wireless.
Network (wired) - This is the hardwired network in your home accessible via ethernet ports (aka category cable jacks).  These ethernet ports are located either in wall plates and/or jacks on your router/switch.
Network (wired/wireless/WiFi) - This is the network connectivity in your home. The wired/ethernet connectivity is provided by a router/switch.  This device is your home interface to to your internet service provider.  It has lots of blinking LEDs as well as ethernet ports for connecting your home devices.  If your home network has wireless/WiFi access, it will be served up by a wireless access point (WAP) with antennas. You may have a combined router/WAP as opposed to two separate devices.  You will have login credentials (device & password) required to connect. Control Center can connect to wired as well as wireless networks (that support 802.11ac wireless 2x2 MIMO; dual 2.4/5GHz).
Optical/TOSLINK - Many TVs have an optical port for audio only that allows you to connect a soundbar via optical cable.  This optical link is for audio only and does not used for any type of control like on/off or volume up/down.
OTT - Acronym for Over-the-Top which refers to streaming media content providers like Netflix, Hulu, Amazon Prime, etc.
Ports - These are the connection points on hardware devices that allow you to make physical connections to it.  Control Center has 4 HDMI input Ports, an HDMI output port, an ethernet port, an IR port, and a power supply port. 
Recovery Mode - Recovery Mode will roll back the software on your Control Center to that last build you had installed. Recovery Mode will require you to go through setup again.
Restart -  Restarting Control Center is similar to rebooting. No setting or information will be lost.  
Router/Switch - This is the device typically provided by your internet service provider that distributes internet service throughout your home via wired ethernet ports as well as wireless.  This device also provides firewall and other network features. 
Soundbar - A soundbar is a type of speaker that plays audio from a single wide enclosure. Soundbars are intended to be mounted above or below the TV.  Some soundbars can simulate surround sound. Some soundbars can pull the audio from a video signal and then passthru the video signal on to a TV.  Other soundbars must pull the audio from the TV itself (via CEC, fiber, or analog connections)
Source Devices - These are the hardware devices that provide content/shows/audio/video to your TV.  Things like set-top boxes, DVD players, AppleTVs are all source devices. These devices will have HDMI output ports so you can connect them to Control Center's HDMI inputs. 
Streaming Devices - These are source devices (hardware) with applications (apps) on them that pull (stream) content/shows from the internet and output them in a format (HDMI) for your TV.  Roku, AppleTV, FireTV are all streaming devices.
STB/Set-Top Box - A STB is a source device (hardware) provided by AV service providers.  Cable providers (Time Warner, Spectrum), Satellite providers (DirecTV, DISH), and Fiber providers (Frontier FiOS, AT&T Uverse) all provide STBs. STBs provide the interface for you to control and display the shows from the service provider to your TV. Often times, STBs include DVRs to record shows for later viewing.
UHD - Acronym for Ultra High Definition.  UHD is the designation for the consumer electronics adopted standard of 4K (called '4K UHD') which has a resolution of 3840 × 2160 pixels.
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