General

If search isn't returning results that you are expecting to see, please check the following: While on the ...

There are a few scenarios of channel search not working: You are using voice search, and voice search is f...

If your Control Center isn't powering on, please try the following: Make sure power cord is pushed all the...

Connection to the internet is required for Control Center to function properly. Control Center may display ...

Control Center requires regular updates to maintain functionality with ever-changing source devices. If you...

Some devices (i.e. set-top boxes) will automatically update their software, guides, and settings regularly....

Restarting is similar to rebooting. No setting or information will be lost. If you'd like to restart your C...

  NOTE: Factory resetting the Control Center will not resolve most technical issues. If you're experiencing...

NOTE: You should not put your Control Center into Recovery Mode unless directed by Caavo support.  If you f...

Please Note: Each Control Center gets a 45 day free trial of the Caavo Service Subscription when you sign u...

Caavo has made it easy for you to submit a question, concern or comment any time by double-pressing the "de...